Our client is a healthcare professional and was referred to us, as they felt that they needed more ongoing support from their accountant than just the year-end reporting. Let’s call this client Dave.
Dave wanted the ability to be able to manage his business with greater certainty and precision.
We introduced a full management accounting service to assist Dave and we identified the type of information that would serve as an accurate predictor and measure of his business performance.
Together we developed a number of customised and relevant Key Performance Indicators (KPIs), cashflows and budgets.
We also introduced the discipline of holding a quarterly meeting, at which we would collectively review any cashflow or budget variances, assess KPIs and determine if any corrective measures were needed.
Dave feels reassured about the activities and direction of his business as a result of having clear benchmarks to measure progress.
He is equipped with meaningful and up-to-date data, and is in a better position to make business decisions.
By having regular meetings with us, Dave also benefits by using us as an ongoing sounding board to plan the future development of his business.
Now a couple of years later, the business is more profitable than ever. Any decisions that need making can be made in a timely manner, and because of this Dave has never been in more control.