Current as of April 2016
If you could free up an hour of your time a day, you could create a month a year for yourself. If you’re a business owner imagine what that could mean for you? Perhaps you could use this extra time to focus on growing your business. Or maybe you could simply take four weeks additional holiday.
The following article gives you four simple ideas that will help you delegate tasks and free up some of your valuable time.
1. Work out what you should be doing
Many small business owners spend way too much time doing things they should not be doing. It’s natural to get involved in everything when you are in start-up mode – after all, the funds are not there to invest in more people. But as soon as your business starts to grow, it is imperative that you work out how you can best contribute to your business and let others do the rest. Focusing on just three big-ticket items can make a massive difference. For example, as the business owner you might decide that you should be spending your time:
- Closing large, complex sales
- Nurturing major customers
- Developing your people
If that’s your choice, then get everything else off your plate. Your starting point should be to make a list of everything you do over a two week period then make a plan to remove all items but your top three from your list. It might take you a couple of years to do that, perhaps at the rate of one or two items per month, but when you get there, you and your business will be transformed.
2. Plan your day the evening before
There is nothing wrong with checking your email last thing before you go to bed at night. Whilst you are doing that, look at your calendar for the following day and plan out how you are going to get everything done. If you find that you regularly don’t get things done, it could be because you are overscheduling. Here are some rules to follow to help you achieve what needs to be done each day:
- Keep your days light. For example, you might find that any more than three sales calls a day is too much, as you simply don’t have the time to properly follow up on them in a timely manner.
- Deal with the most difficult thing first. This could be a call to a disgruntled customer, or a conversation you need to have with your 2IC. Get it out of the way early otherwise it will weigh on your mind all day.
- Decide on just three things you will achieve the following day, then when you’re planning out the next day, make sure you achieved them. You’re much better ticking off three things a day than having a list of 25 items and achieving nothing.
3. Learn to say no
World-renowned thought leader and author, Jim Collins, advises business owners that as their business grows, the business owner should find themselves saying no 20 times more than they say yes. How many times do you say no? To customers, to new business, to your team? As your business matures, you don’t need to take on everything that walks through the door. Instead, you should become extremely focused on exactly who and what forms your market and your best buyer. You are in control and you should build your business by design so that you are doing what you want with whom you want. As a key performance indicator, the number of times you say ‘no’ during a week would have to be right up there.
4. Change the way you respond to email and phone
Many business owners find their inbox is way too big and it becomes overwhelming. They also cite emails from customers as a major source of interruption. We know of business owners who have on their email footers that they only check their email twice a day and if it’s urgent, please contact the office by phone. It’s a clever approach. You should certainly turn off those annoying new email alerts and never look at email when you are working on something else. There is normally nothing so urgent that can’t wait 90 minutes.
Similarly, just because you have a mobile phone doesn’t mean you need to answer it the second it rings. Consider using your mobile as a voicemail service. Tell your customers they can leave a message and you will get back to them within a couple of hours. That is almost always good enough.
Remember, technology is terrific but don’t let it own you.
If you can learn to master these four tactics, then you’ll be more able to delegate. In turn you’ll find yourself with more valuable time. Try to set yourself the goal of freeing up a month of your time over the course of a year, and reward yourself when you get there. You’ll be glad you did.
This newsletter has been produced by Stanley & Williamson as a service to its clients and associates. The information contained in the newsletter is of general comment only and is not intended to be advice on any particular matter. Before acting on any areas contained in this newsletter, it is imperative you seek specific advice relating to your particular circumstances. Liability limited by a scheme approved under Professional Standards legislation.